Monday September 11, 2017

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Two years ago we added a live chat feature to our website to make it easier for you to reach us. Our yearly report card has come back!

Over the past two years we’ve had the pleasure of speaking to more than 3,400 of you. It’s a delight to be able to help you out in such a convenient fashion. We’re overwhelmed that 93% of you have been happy with our service! Not to rub it in… but the average rating is 86%!

Here are just a few comments we’ve received about our service:

• “Quick and easy, this is how all customer service should be!”
• “James was quick to grasp the situation, and resolved it immediately. Thanks!”
• “I was able to change my monthly usage with this process, just what I wanted to do.”
• “Nice to have someone right there to help answer my questions, much appreciated, thank you!”
• “Sandra seems like a very nice lady.”

Sandra is indeed a very nice lady; we’re glad that you were able to pick that up as well!

In all seriousness, we’re grateful to the incredible members of our community, who keep bringing us fascinating questions about renewable energy and continue to challenge us to keep looking for answers. It’s because of you that Bullfrog keeps leading the way toward a renewably powered future.

Ribbit Ribbit